Wednesday, April 29, 2009

MIDTERM QUESTION #1

MNC's are complex organizations however, they dominate the worldwide market. Knowing the background and nature of MNC's, answer the following:

1. Identify the benefits and disadvantages of MNC's.

Multinational corporations can provide developing countries with critical financial infrastructure for economic and social development. However, these institutions also bring with them relaxed codes of ethical conduct that serve to exploit the neediness of developing nations, rather than to provide the critical support necessary for countrywide economic and social development.
With the realization that multinational corporations create such a mixed bag of pros and cons for developing nations, there is a clear impetus to examine what has been written about the advantages and disadvantages of these institutions. To this end, this investigation considers what benefits and problems are engendered when multinational corporations establish themselves in developing nations. Through a careful consideration of the benefits and drawbacks of these institutions, it will be possible to identify critical businesses standards that should be used by these organizations. Further, by examining the advantages and disadvantages of multinational corporations, recommendations for what role the American government should play in policing these organizations will be identified.
associatedcontent.com/.../multinational_corporations_benefits.html

2. Identify one MNC company and describe its operation.

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, serving nearly 47 million customers daily.[3] McDonald's primarily sells hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes, and desserts. More recently, it has begun to offer salads, wraps and fruit. Many McDonald's restaurants have included a playground for children and advertising geared toward children, and some have been redesigned in a more 'natural' style, with a particular emphasis on comfort: introducing lounge areas and fireplaces, and eliminating hard plastic chairs and tables.

Each McDonald's restaurant is operated by a franchisee, an affiliate, or the corporation itself. The corporations' revenues come from the rent, royalties and fees paid by the franchisees, as well as sales in company-operated restaurants. McDonald's revenues grew 27% over the three years ending in 2007 to $22.8 billion, and 9% growth in operating income to $3.9 billion.[5]

McDonald's has for decades maintained an extensive advertising campaign. In addition to the usual media (television, radio, and newspaper), the company makes significant use of billboards and signage, sponsors sporting events ranging from Little League to the Olympic Games, and makes coolers of orange drink with their logo available for local events of all kinds. Nonetheless, television has always played a central role in the company's advertising strategy.

To date, McDonald's has used 23 different slogans in United States advertising, as well as a few other slogans for select countries and regions. At times, it has run into trouble with its campaigns.



3. Describe how the parent control/coordinates with its subsidiaries in other countries or region.

The UK business model is different, in that fewer than 30% of restaurants are franchised, with the majority under the ownership of the company. McDonald's trains its franchisees and others at Hamburger University in Oak Brook, Illinois.

In other countries, McDonald's restaurants are operated by joint ventures of McDonald's Corporation and other, local entities or governments.

As a matter of policy, McDonald's does not make direct sales of food or materials to franchisees, instead organizing the supply of food and materials to restaurants through approved third party logistics operators.


4. How is IT maximized or used by this MNC?
5. WHat were the weaknesses/problems encountered by this MNC from its environment and global setup?

As a prominent example of the rapid globalization of American fast food industry, McDonald's is often the target of criticism for its menu, its expansion, and its business practices.

The McLibel Trial, also known as McDonald's Restaurants v Morris & Steel, is an example of this criticism. In 1990, activists from a small group known as London Greenpeace (no connection to the international pressure group Greenpeace) distributed leaflets entitled What's wrong with McDonald's?, criticizing its environmental, health, and labor record. The corporation wrote to the group demanding they desist and apologize, and, when two of the activists refused to back down, sued them for libel in one of the longest cases in British civil law. A documentary film of the McLibel Trial has been shown in several countries.

In 1999, French anti-globalisation activist José Bové vandalized a half-built McDonald's to protest against the introduction of fast food in the region.[16]

In 2001, Eric Schlosser's book Fast Food Nation included criticism of the business practices of McDonald's. Among the critiques were allegations that McDonald's (along with other companies within the fast food industry) uses its political influence to increase its profits at the expense of people's health and the social conditions of its workers. The book also brought into question McDonald's advertisement techniques in which it targets children. While the book did mention other fast-food chains, it focused primarily on McDonald's.

In 2002, vegetarian groups, largely Hindu, successfully sued McDonald's for misrepresenting their French fries as vegetarian.[17]

Morgan Spurlock's 2004 documentary film Super Size Me said that McDonald's food was contributing to the epidemic of obesity in society, and that the company was failing to provide nutritional information about its food for its customers. Six weeks after the film premiered, McDonald's announced that it was eliminating the super size option, and was creating the adult happy meal.

Anthony Bourdain on his show, No Reservations, has criticized McDonald's among other fast-food restaurants for its culinary blandness.

The soya that is fed to McDonald’s chickens is supplied by agricultural giant Cargill and comes directly from Brazil. Greenpeace alleges that not only is soya destroying the Amazon rain forest in Brazil, but soya farmers are guilty of further crimes including slavery and the invasion of indigenous peoples’ lands. The allegation is that McDonald's, as a client of Cargill's, is complicit in these activities.[18]




Wednesday, April 22, 2009

Prelims Question 4

Ethics is relevant regardless of the type of organization and style of management. It is by this ethics that legal and moral laws are established. IT is not at all excluded from this.

Answer then the following.

1. List down the ethics for computer usage.

2. WHat common forms of ethic violations happen in the internet and in the organization?

2005 NATIONAL BUSINESS ETHICS SURVEY

The 2005 survey was done via telephone with 3,015 American workers in the contiguous 48 U.S. states. Below are the key sections of the October 12, 2005 ERC press release on the 2005 survey (the previous survey was in 2003). For additional methodology related information, the full National Business Ethics Survey report is available at www.ethics.org.

More than half of American workers have observed at least one type of ethical misconduct in the workplace, a slight increase from 2003, despite an increase in worker’s awareness of formal ethics programs, according to the 2005 National Business Ethics Survey (NBES) released today by the Ethics Resource Center. Employee reporting of misconduct they observe is also down by 10 percentage points. Despite the decrease in ethical conduct, according to the NBES report, “Ethics and compliance programs can and do make a difference. However, their impact is related to the culture in which they are situated.”

The survey of more than 3,000 American workers, analyzes trends in workplace ethics, the implementation of formal programs, the ethical culture within organizations, the impact of programs, and factors that pose risks of misconduct.

Some of the key findings include:

  1. 52% of employees observed at least one type of misconduct in the workplace in the past year, with 36% of these observing at least 2 or more violations.
  2. 69% of employees report their organizations implement ethics training, up 14 percentage points from the 2003 NBES.
  3. 65% of employees indicated their organizations have a place they can seek ethics advice.
  4. 55% of employees who observed misconduct at work reported it to management, down 10 percentage points from the 2003 NBES.
  5. Five of six elements of a formal ethics and compliance program measured by NBES have increased over time with the presence of written standards of ethical business conduct up 19 percentage points since 2004.

Misconduct

The NBES defines misconduct as any behavior that violates the law or organizational ethics standards. The two most common types of misconduct observed by employees are abusive or intimidating behavior towards employees and lying to employees, customers, vendors, or the public.

Types of misconduct most observed by employees include:

  1. 21% observed abusive or intimidating behavior towards employees.
  2. 19% observed lying to employees, customers, vendors, or the public.
  3. 18% observed a situation that places employee interests over organizational interests.
  4. 16% observed violations of safety regulations.
  5. 16% observed misreporting of actual time worked.
  6. 12% observed discrimination on the basis of race, color, gender, age or similar categories.
  7. 11% observed stealing or theft.
  8. 9% observed sexual harassment.


Of those employees who observed misconduct, 52 percent indicated the conduct violated their organizations standards only, 4 percent indicated it violated the law only, and 44 percent indicated both the law and organization standards.

Levels of observed misconduct were distributed evenly throughout different sectors with 29 percent of employees in government agencies observing some type of misconduct followed by 26 percent of non-profit organizations, and 25 percent within publicly traded and privately held for-profit companies.

The smallest organizations, those with under 25 employees, were the least likely to have some employees who observed some type of misconduct with 16 percent. Organizations of other sizes all had higher, similar rates of observing misconduct, and ranged from a high of 31 percent for organizations with 500-1999 employees, to a low of 27 percent for organizations with 25-99 employees and 2,000-9,999 employees.

Risk

Recently, the U.S. Sentencing Commission also highlighted the identification and reduction of risk to the areas of ethics and compliance for organizations. Companies must now regularly assess the risk of criminal conduct within their organization if their ethics and compliance programs are deemed effective by the Commission.

For the first time in 2005, the NBES examined the potential for employees to encounter situations that are likely to result in misconduct. The NBES defines risk factors as:

  1. Employee’s exposure to circumstances that invite misconduct.
  2. Employee’s recognition of those situations as misconduct.
  3. Pressure to compromise the standards of the organization.
  4. Preparedness of employees to respond to these situation
3. How does ethics affect the decision making of mangers?

Cite Business owners often face difficult ethical dilemmas, such as whether to cut corners on quality to meet a deadline or whether to lay off workers to enhance profits. A current ethical debate concerns the use of extremely low-wage foreign workers, especially in the garment industry. In our complex global business climate, ethical decision making is rarely easy. However, as a business owner, you have several models available for analyzing your ethical dilemmas. Sometimes one approach will be more appropriate than another. If you take time to consider the various possibilities, you are more likely to make a decision you believe is ethically correct.

4.Cite a company which experienced legal or social conflicts because of its violation of ethics. You may check as example the problem of pre-need insurance companies in the Philippines.
a. Describe briefly the nature of the problem.
b. How was this resolved?
c. Who were affected?
d. What were the damages?

Tuesday, April 21, 2009

Prelims Question 3

A company has basically four (4) levels of organizational hierarchy and each level makes use of unique IT technology and software to address and/or support their works.

Answer then the following:

1. Identify and describe information systems (IS) used in each level.

From lowest to highest, the four levels of the organizational hierarchy are operational, knowledge, management, and strategic. Types of information systems include transaction processing systems, office systems, knowledge work systems, decision-support systems, management information systems, and executive support systems.

Transaction processing systems, such as order tracking, payroll, machine control, and compensation, serve the operational level. Engineering workstations, word processing, graphics workstations, managerial workstations, document imaging, and electronic calendars are examples of knowledge work systems and office systems that serve the knowledge level. Sales region analysis, cost analysis, annual budgeting, and relocation analysis are examples of decision-support systems and management information systems. Many of these systems are programs that students learn in their management science or quantitative methods courses. Some are based on database management systems. Examples of executive support systems that serve the strategic level are sales trend forecasting, operating plan development, budget forecasting, profit planning, and manpower planning.

Knowledge work systems help create and integrate new knowledge within the organization. Examples of knowledge work systems include engineering workstations, managerial workstations, and graphics workstations. Office systems help increase data worker productivity and include word processing document imaging, and electronic calendars.

2. How do these IS help the employees and managers achieve their objective?

Management information systems provide managers with reports based primarily on data pulled from transaction processing systems, have an internal orientation, and have limited flexibility. Examples of management information systems include sales management, inventory control, and capital investment analysis. Decision-support systems function at the management level and provide analytical models and data analysis tools to provide support for semistructured and unstructured decision-making activities. Examples of decision-support systems include sales region analysis, cost analysis, and contract cost analysis.

Executive support systems function at the strategic level, support unstructured decision making, and use advanced graphics and communications. Examples of executive support systems include sales trend forecasting, budget forecasting, and personnel planning.

The systems form a level of systems, with all types either formatting or processing the information from a lower level. For instance, the office systems provide reports or presentations on the information or data in transaction processing systems. Decision-support and executive support systems often use office systems in presenting information extracted from transaction processing systems and management information system. Management information systems depend on data from transaction processing systems. Some systems, including knowledge work systems, decision-support systems, and executive support systems may use external information, such as stock market information and design information from suppliers.

3. Cite a local or national company that makes use of these IS and identify the benefits and drawbacks/lapses of these IS.


Sunday, April 19, 2009

Prelim question # 2

An organization may adopt a closed system or open-system model.Answer the following:

1.Discuss the pro's and cons of each model.

2.Cite the company that uses any of this model.Describe briefly how this chosen model
affect the entire company.

3.evaluate how an environment affects the organization and its management.Discuss
the pro's and con's of not responding to the demands of the environment.

Tuesday, April 14, 2009

Prelim Question #1

PRELIM QUESTION #1

1.How do you perceived information as a resource of the company?

To be information literate an individual must recognize when information is needed and have the ability to locate, evaluate and use effectively the information needed. Ultimately, information literate people are those who have learned how to learn. They know how to learn because they know how information is organized, how to find information, and how to use information in such a way that others can learn from them. They are people prepared for lifelong learning, because they always find the information needed for any task or decision at hand."

http://www.sla.org/content/Shop/Information/infoonline/2001/jun01/oman.cfm
Dinafer D. Abiera

2.Cite a company, it's nature.Describe how the information from it's environment impress its management and business as a whole.

They Work in a Positive Environment.Honeywell International Inc., endeavors to provide all employees an environment that is conducive to conducting business and allows individuals to excel, be creative, take initiatives, seek new ways to solve problems, generate opportunities and be accountable for their actions. The Company also encourages teamwork in order to leverage our diverse talents and expertise through effective collaboration and cooperation.

ethics.iit.edu/codes/coe/honeywell.international.coe.2003.html - 86k - Cached

Monday, April 13, 2009

test

we used to think that life is a fairy tail..

full of magic,exiting,vivid!

But that was a long time ago...

Now we know that there's more to life than just


"HAPPILY EVER AFTER."

we learned that we get wiser each day

And no fairy can lead us to a happy ending....

we decide we struggle

and somehow we begin to understand that we have the
power to make each day better than yesterday..!